Privacy policy

Last updated: September 15, 2025

This Privacy Policy explains how Sassy Lassie (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or shop at www.sassylassie.co.uk (the “Site”).

By using our Site and services, you agree to the terms of this Privacy Policy.

Information We Collect

We only collect information needed to process your order and provide a smooth shopping experience. This may include:

  • Your name, email address, phone number and delivery address

  • Order details including items purchased and payment confirmation

  • Information you provide when contacting us (for example, via email)

We do not store or process your payment card details directly.

Payments

We accept payments via Shop Pay, credit/debit card, and PayPal. When you use these options, your payment details are processed securely by the payment provider. We do not see or store your full payment information.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Contact you about your order or account

  • Provide customer support

  • Meet our legal and regulatory obligations

We may also send you updates or promotions if you have chosen to subscribe. You can unsubscribe at any time.

Cookies and Analytics

Like most websites, we use cookies to run our store and understand how visitors use the Site. Cookies also help remember your preferences. You can control cookies through your browser settings. For full details, see Shopify’s Cookie Policy.

Sharing Your Information

We only share your information where necessary to provide our services, for example:

  • With Shopify, who hosts our online store and processes payments through Shop Pay

  • With PayPal or other payment providers, to securely process payments

  • With delivery partners, to ship your orders

We do not sell your data to third parties.

Data Retention

We keep your information only for as long as necessary to fulfil your order and meet our legal obligations (for example, tax and accounting rules).

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request corrections if any details are inaccurate

  • Ask us to delete your data where it is no longer required

  • Withdraw consent to marketing at any time

If you wish to exercise these rights, please contact us at sharon@sassylassie.co.uk

Security

We take appropriate steps to protect your personal information. However, no system is completely secure, so please take care when sharing personal details online.

Children

Our services are not directed at children and we do not knowingly collect data from anyone under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Sassy Lassie
Email: sharon@sassylassie.co.uk

You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.